Excellent communication skills, both orally and in writing.

 I relate well to a diverse range of people, as is shown by my work history.

 Consultative management style. I encourage my team members to take ownership of problems and solutions, supporting and guiding them as they discover their own answers.

 I am able to work equally well in both team and individual situations.

 Excellent problem-solving abilities. I am able to collate, analyse, interpret and act on information from a diverse range of sources. This includes designing and carrying out survey research.

 Experienced at designing and implementing training in both on and off-the-job situations. This training covers "hands on" skills as well as accelerated learning and study techniques.

 I am an organised person who is able to plan effectively, both for myself and for my team members. I am able to manage a number of simultaneous projects.

 Very good skills using Microsoftä Word '97 and Publisher '98.

  Some experience using Microsoftä Excel '97 and PowerPoint '97.

 Proven history of taking responsibility for my own professional and personal development. I hold a number of tertiary-level qualifications covering general and Human Resource management, as well as the training of adult learners.

 I am a quick learner who is eager to master and apply new concepts.

 19 years' experience in a manufacturing environment. This experience covers entry-level production through to mid-level management positions.

  Over two years' experience as a Programme Manager/Tutor at tertiary level, training the next generation of managers in both theoretical and practical skills. I am experienced at designing and delivering training that meets the needs of external stakeholders, the organisation and the individual learner.

 I have experience in managing the recruitment, induction and training of new team members.

 Since 1984 I have held management roles in the operation of the voting process for both local body and central government elections.

 I have served as a Human Resource Consultant for a previous employer where the company was undergoing a change in management structure and redefining its core business. This included designing and carrying out survey research, reporting and acting on the results of that research, and acting as a support for team members faced with the effects of change.

 My work experience covers both the public and private sectors.

 I am currently completing my third paper towards a Post-Graduate Diploma in Business and Administration at Massey University. This year's paper is "The Learning Organisation" and looks at how we can create a culture within the organisation that encourages all team members to learn and apply new skills, both in their work and personal lives, and the benefits that will flow from this.

 While most of my career thus far has been in the `operational` side of management I have a particular interest in the `people` side of management.

 This includes the identification and removal of barriers that affect the ability to learn, use of accelerated learning techniques, and design, delivery and evaluation of training.

 I am also interested in the negotiation and maintenance of the employment relationship and how this affects the ability of both the organisation and the individual to reach their goals.

 BS141 Marketing Principles for the New Zealand Diploma in Business.

 BS150 Computer Concepts for the New Zealand Diploma in Business.

 4819 Problem Solving and Decision Making for the Central Institute of Technology Certificate in Business / New Zealand Institute of Management Certificate in Management.

 CB 002 Marketing for the Central Institute of Technology Certificate in Business, Certificate in Applied Management / New Zealand Institute of Management Certificate in Supervisory Management.

 CB 003 Human Resource Management for the Central Institute of Technology Certificate in Business, Certificate in Applied Management / New Zealand Institute of Management Certificate in Supervisory Management.

 CB 004 Introduction to Operations Management for the Central Institute of Technology Certificate in Business / New Zealand Institute of Management Certificate in Supervisory Management.

 CB 012 Communications for the Central Institute of Technology Certificate in Business / New Zealand Institute of Management Certificate in Supervisory Management.

 Work Practice (including generic life skills) for the Central Institute of Technology Certificate in Applied Management.

 Generic problem solving and operational skills in a manufacturing environment.

 I get a real buzz out of seeing trainees leave one of my sessions or courses able to do something that, until a few hours ago, they either could not do, or thought they could not do. For me learning should be both a shared and a fun experience, and it is certainly true that I have learned as much from my trainees as they have learned from me. It is also important for me to keep track of how skills, once taught, are applied away from the training situation. This allows me to modify my content and presentation techniques to ensure the continued relevance and value of my training.